Sk Miraz Rahman
MAdmin, BBA, PGDIR
Performance Summary
- I Graduated from the University of Regina with a Master of Administration in Leadership.
- I am currently working as an Investigator at Garda World and looking for a job where I can gain professional experience to grow my career.
- I am a dedicated professional with 6+ years of experience as a Receptionist, Customer Service Representative and Administrative Support.
Master of Administration in Leadership (MAdmin) University of Regina, Regina, Canada Major: Leadership |
Post-Graduate Diploma in International Relations (PGDIR) University of Dhaka, Dhaka, Bangladesh Major: International Relations |
Bachelor of Business Administration (BBA) Daffodil International University, Dhaka, Bangladesh Major: Accounting and Finance |
Education
Professional Experience
Security Investigator | Garda World | Regina, SK
May 2021 to Present.
• Attend and investigate security incidents, alarms, and emergencies promptly and professionally.
• Monitor the CC camera and patrolling company inside and outside.
• Respond to emergencies to provide necessary assistance to employees and customers.
• Protect the company’s assets relative to theft, assault, fire, and other safety issues.
• Complete incident reports and required documentation for all security incidents.
Customer Service Representative (Cashier) | Fas Gas Plus | Regina, SK
Sep 2019 to April 2021.
• Suggestive selling and Scan items. Receive payment for goods or services.
• Receive payment for goods or services and operate cash.
• Provide customer service. Accept reservations or take-out orders.
• Process money, cheques, and credit/debit card payments.
• Verify the age of customers when selling lottery tickets, alcohol, or tobacco products.
• Monitor all entrances and exits and request proof of payment when necessary.
• Assist customers with self-checkout and participate in promotional activities.
Administrative Support | PSR Global Consultant | Dhaka, Bangladesh.
July 2017 to July 2019.
- Manage the scheduling, appointments, and travel arrangements.
- Prepare and edit documents, presentations and reports as required.
- Enter and update client information in applicable databases.
- Serve as a point of contact between the owner, management team, and employees.
- Prepare meeting agendas, collate materials, and take minutes when required.
- Handle incoming calls and inquiries, directing them appropriately or providing information as needed.
- Collaborate with the management team to ensure smooth workflow and efficient processes.
- Assist in organizing team-building activities and employee recognition events.
- Enter and update client information in applicable databases.
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Certificate
- I have OHS Standard First Aid, CPR-C and AED certificates from St. John Ambulance Saint-Jean.
- Security Licence from the Province of Saskatchewan Private Investigators & Security Guards Act.
Technology Competencies
- Knowledge of Google Docs environment, and MS Office Suite (Word, Excel, PowerPoint).
- Conversant with SMS, Email, Zoom, and Teams. Typing Speed WPM 40.
- Online report generation, Adobe Acrobat PDF Pack, Forward Pin location, DocuSign.
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Volunteer Works
- I have assisted students in different cultural programs at the University of Regina.
- Participated in the climate change campaign at the “University of Regina”.
- Volunteer work for the Green Party.
- Volunteer work for the Saskatchewan Party.
- Volunteer Work for Liberal Party.
- Assisted the staff with Convocation arrangements at the Daffodil International University.
Donation
- Redcross.
- Mosque.
- Homeless people.
- childcare.
Reach Out to Me
Address
Elphinstone St, S4T3L4,
Regina, SK, Canada
skmirazrahman@gmail.com
Phone
+1 (639) 999 1150